True Auto Advisors
Effective Date:31-03-2026
True Auto Advisors values your privacy and is committed to handling your information responsibly.
## 1. Information We Collect
We may collect information you provide through this website, including:
* name
* phone number
* email address
* vehicle details
* VIN or related vehicle information
* service or repair concerns
* appointment requests
* messages submitted through forms, chat, or email
We may also collect basic website usage and analytics data.
## 2. How We Use Information
We may use the information you provide to:
* respond to inquiries
* schedule consultations
* provide automotive consulting services
* follow up on your request
* send appointment reminders or updates
* improve our website, communication, and customer experience
We do not sell your personal information.
## 3. Calls, Texts, and Emails
If you submit your information or request services, you may be contacted by True Auto Advisors via:
* phone
* text message
* email
These communications may relate to your inquiry, appointments, follow-up, or requested service updates.
Users may opt out of non-essential communications at any time. For text messages, users may reply STOP to opt out or HELP for assistance. Message and data rates may apply.
## 4. Information Sharing
We do not sell or rent customer information.
We may share information only when reasonably necessary to operate our services, including with tools or service providers used for:
* scheduling
* customer communication
* CRM management
* website forms
* requested third-party coordination
## 5. Website Tools & Tracking
Our website may use tools such as cookies, analytics, tracking pixels, and similar technologies to improve website performance, understand visitor behavior, and measure marketing performance.
## 6. Data Security
We take reasonable steps to protect the information you share with us. However, no online system, platform, or transmission can be guaranteed to be completely secure.
## 7. Your Choices
You may request to update, correct, or delete your information where applicable by contacting us directly.
## 8. Children’s Privacy
Our website and services are not intended for children under 13.
## 9. Contact
True Auto Advisors
Phone: 346-643-9500
Website: www.trueautoadvisors.com